Knowledgebase
Key repeating makes it difficult to use RSA remote console
Posted by zz-James Moir on 21 June 2016 03:52 PM

Issue

When you use the Remote Supervisor Adapter's Remote Console, key presses are repeated multiple times on the server making it difficult or impossible to use.

Cause

This problem can occur if you are using the Remote Supervisor Adapter's Remote Console over a slow connection.

Resolution

Disable the key repeat function in the Operating System. For Windows follow the instructions below:

  1. Run '*Start > Programs > Accessories > Accessibility > Accessibility Wizard*'.
  2. Navigate your way through the wizard until you reach the page that contains the option '*I have difficulty using the keyboard or mouse*' and then check this option.
  3. On the BounceKeys page select '*Yes*'.
  4. The keystroke repeat rate of 0.50 seconds should be sufficient to resolve the issue.