Setting up & using your Voicemail
Posted by Jarred Burrowes on 30 May 2017 02:12 PM
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AboutVoicemail is available for all Residential customers and for Business customers with VoIP Devices and/or Users. Initial Voicemail SetupThe first time you access Voicemail from your phone, you'll be guided through the setup of your Greeting and Password.
Note: Both your mailbox number and default password are included in the CVS Build Doc we sent you. You will be prompted to record your new greeting > press any number when finished speaking > you will then have the following options:
Congratulations - your mailbox is now setup and ready for use. Check Voicemail via your phoneFrom your VoIP Phone, dial *97 > enter your mailbox number and password:
Change Voicemail SettingsPost the initial Voicemail setup, you have the option to make changes to settings when required.
Check Voicemail via the WebThe Web User Portal is your VoIP/Voice overview dashboard - accessible via your web browser. It allows for easy Voicemail management, including Voicemail to Email Notifications and Call Forwarding.
Note: The User Portal is available only to Residential VoIP customers and to Business customers with Cloud Voice Users (CVS Users). | ||||
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