Knowledgebase
Delivery Receipts
Posted by Nick James on 13 May 2021 04:18 PM

Delivery receipts allow you to determine how many of your messages have been delivered successfully. They are passed back to your account by the carrier, and as a result there may be a small additional cost for each receipt*

To access the Delivery Receipt request setting, go to Account, then Account Settings, and click the toggle next to "Always request delivery receipts" as required:

When would I turn off delivery receipts?

Without delivery receipts, you will have no ability to track the delivery rates or effectiveness of your campaign, so we do not recommend turning them off.



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