Knowledgebase
First time setup guide for your Voyager Huawei DG8245V Router
Posted by Jay Wattage on 05 November 2019 12:58 PM

Before you begin

  • When connecting your router to Voyager broadband for the first time, it will need around 5 minutes to start up and automatically download all its important settings. Please ensure you leave it powered on and let it complete this process
  • You’ll need your broadband connection to be fully provisioned and working – check your email for a “PROV-xxxxx: Your service should now be active!” email.

CONNECTING TO ADSL OR VDSL



 1   - Plug one end of the grey DSL/Phone cable into the grey DSL port on the router. Plug the other end into your DSL/phone wall jack
 2  - [Optional] Plug one end of the Yellow Network/Ethernet cable to any of the Yellow LAN ports on the router. Plug the other end to your Laptop, Desktop or other wired device.
 3  - [Voice Plan Only] Plug one end of another DSL/Phone cable to the Phone 1 port on the router. Plug the other end to your existing phone handset.
 4  - Plug the power supply into a power point on the wall and the power cable into the router’s power supply port. Press the On/Off button, located on the side of the router, and wait 5 minutes before attempting to connect

WIFI INFO

 5  -  WIFI INFO Your default Wireless Network Name (SSID) for 2.4Ghz WIFI, and SSID(5G) for 5Ghz WIFI can be found on the underside of your router, along with your WIFI Password (WLAN Key).


CONNECTING TO FIBRE



 1  
Plug one end of the Blue Network/Ethernet cable into the LAN1/GE1 (or LAN2/GE2 if advised) port on the Fibre ONT. Plug the other end into the Blue WAN port on the router.
 2  
[Optional] Plug one end of the Yellow Network/Ethernet cable to any of the Yellow LAN ports on the router. Plug the other end to your Laptop, Desktop or other wired device.
 3  
[Voice Plan Only] Plug one end of another DSL/Phone cable to the Phone 1 port on the router. Plug the other end to your existing phone handset.
 4  
Plug the power supply into a power point on the wall and the power cable into the router’s power supply port. Press the On/Off button, located on the side of the router, and wait 5 minutes before attempting to connect.

WIFI INFO

 5  
WIFI INFO Your default Wireless Network Name (SSID) for 2.4Ghz WIFI, and SSID(5G) for 5Ghz WIFI can be found on the underside of your router, along with your WIFI Password (WLAN Key).

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If you are still experiencing any difficulty with getting connected, please talk to us on 0800 477 333 (8AM to 10PM, 7 days a week)
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