Knowledgebase
How to check your computer's network interface speed
Posted by Jay Wattage on 06 March 2018 10:33 AM
As a part of troubleshooting a UFB speed issue, you can review if your PC or Mac supports a gigabit network interface by following the below steps.

Windows:

1. Open Networking and Sharing Center


2. Click on blue text next to 'Connections:'



3. Review the speed on the PC


4. If the Speed is any value less than 1.0 Gbps → Click 'Properties'



5. Click '
Configure'


6. Click 'Advanced→ Under Property select 'Speed & Duplex'

7. 'Value' should be one of the following options:

1.0 Gbps Full Duplex or Auto Negotiation



8. If any other values are set, change it to one of the above → Click 'Ok'

9. If '1.0 Gbps Full Duplex' is not an available option under Value then this computer's network interface does not support Gigabit → Review if you can arrange to perform the test from another computer with a gigabit network interface

For further troubleshooting steps, please refer to our: Speed troubleshooting guide


Mac:

1. Open System Preferences


2. Select Network


3. Select the relevant Connected Ethernet adapter and click Advanced


4. Select the Hardware Tab and review the entry in the Speed field

  • If Speed is set to any value lower than 1000baseT
  • Review if it can be manually set
  • If 1000baseT is not available then the device doesn't support a gigabit connection



5. Review if you can arrange to perform the test from another computer with a gigabit network interface

For further troubleshooting steps, please refer to our: Speed troubleshooting guide