Knowledgebase
Third Party BYO Modem Requirements
Posted by Lee Miller on 23 March 2017 11:16 AM

Third Party BYO Modem Requirements

Overview 

If you already have a modem, then you might be able to use it for your new Voyager internet connection instead of buying or renting a new one from us.

Different connection technologies like VDSL or Fibre have different technical requirements. Search the internet for your current router and model number to find it's technical specifications or consult the user manual if you still have it to hand. Then use this spec sheet to ensure your modem meets the technical requirements for your new Voyager internet connection.

Remember that whilst we are very familiar with our own Voyager supplied routers, our ability to support 3rd party Routers is limited and on a best efforts basis. We recommend choosing the Voyager router if you're not sure, plus we'll pre-configure it for you.

If you would like to get an idea of what's required to configure your own router, you can have a look at our settings guide here: Setting up your Third party BYO Router

Below is the basic requirements for each connection type:

Requirements for ADSL Connections

  • ADSL Capable Modem
  • Encapsulation Protocol: PPPoA

Requirements for VDSL Connections

  • VDSL Capable Modem
  • Encapsulation Protocol: PPPoE
  • VLAN Tagging Capable

Requirements for Fibre Connections

  • Fibre Capable Modem
  • Encapsulation Protocol: PPPoE
  • VLAN Tagging capable on the WAN Interface
  • Ethernet WAN

Requirements for Fibre Gigabit Connections

  • Fibre Capable Modem
  • Encapsulation Protocol: PPOE
  • VLAN Tagging capable on the WAN Interface
  • Ethernet WAN 1Gigabit
  • Note: Some routers that claim to support Gigabit can't actually achieve Gigabit speeds. We know the Voyager Zyxel router can, so if in doubt, choose our router!