Knowledgebase
How to configure Outlook 2007 to connect to our Exchange Servers
Posted by zz-James Moir on 21 June 2016 04:08 PM

Configure Outlook 2007 Manually with Exchange 2010

This article knowledgebase article only applies to Voyager Exchange email customers.  

Applicable To

The article applies to all Voyager Exchange email customers.


Summary

This procedure will help guide you through configuring Outlook 2007 manually with our current exchange 2010 servers.

Configuration Steps

1.     Create a new mail profile for Outlook 2007
        Start -> Control Panel -> Mail -> Show Profiles -> Click Add.
        Give this profile an appropriate name like IT Solutions Now.

2.     Next a window will appear to configure your mail profile (see picture below).
        Choose to Manually configure server settings or additional server types.





3.     Choose E-mail Service (see picture below).
        Select Microsoft Exchange.



4.  Microsoft Exchange Settings (see picture below)

          Microsoft Exchange Server:      go.hx.net.nz
          Use Cached Exchange Mode:   This should be checked
          User Name:                             Provided during your signup
          Before Clicking Next, Choose More Settings.



6.     After a few seconds a message is displayed:
         "The action could not be completed. The connection to the Microsoft exchange server is unavailable. Outlook must be online or connected to complete this section."
            Click "OK". A window with Microsoft Exchange Server name and Mailbox name pops up. Click "OK".

7.     A new dialog box will pop-up; Go to "Connection" tab. Check the box near "Connect to my Exchange mailbox using HTTP"
         Note: This option will not show up if you don't have the hot-fix installed. You should either have Service Pack 2 
This will highlight the 'Exchange Proxy Settings'



8.  Click "Exchange Proxy Settings" and enter go.hx.net.nz
     Check Box "Only connect to proxy servers that have this principal name or certificate"
     Then enter msstd:go.hx.net.nz
     Check Box for "On fast networks, connect using HTTP first, then connect using TCP/IP"

9.     Choose "Basic Authentication" under Proxy authentication settings.



10.     Click OK then Apply, click OK then Next and Finish

11.     When starting Microsoft Office Outlook, use this profile select: "Prompt for a profile to be used" and click Apply

Open Outlook 2007 and launch the newly created profile.
***If there was a pre-existing mail profile, you can specify a default mail profile by opening the control panel, select the Mail icon, select Show Profiles, select Always Use this Profile and use the drop down box to specify the profile created above.

Prerequisites

Install Outlook 2007: