Knowledgebase
I can't RDP in to my VPS Server
Posted by zz-James Moir on 21 June 2016 04:07 PM

Issue

I can't connect to my VPS server over RDP although I can access it via the Virtuozzo Power Panel.
(https://vpsXXX.win.vps.isx.net.nz:4643)

Cause

There may be two causes for this :

1. The Windows Firewall is preventing access due to configuration changes
2. The Service is stopped.

Solutions

The solution to both issues above is similar.

Log in to the Virtuozzo Power Panel and then choose services.

Either :

Start the Terminal Services service if this is stopped
and/or
Stop the Windows Firewall service.

This should allow you to log in.

If you stopped the Windows firewall service, resolve the configuration issue and start the service.